Last updated: 2026-07-18

Who we are

This privacy notice explains how St Leonards Studio collects and uses personal information.

Information we collect

  • Names, email addresses, telephone numbers and other contact details you provide.
  • The contents of enquiries, correspondence, bookings and other communications.
  • Technical information such as IP address, browser or device information, security logs, and cookie or consent preferences.

Where information comes from

Usually directly from you when you contact us or use the website.

Why we use information and our lawful bases

  • Responding to enquiries — lawful basis: contract or steps requested before entering a contract.
  • Providing requested services, arranging appointments and taking steps requested before entering a contract — lawful basis: contract or steps requested before entering a contract.
  • Protecting the website, systems, users and business against fraud, misuse and security incidents — usually legitimate interests and, where applicable, legal obligations.

Who we share information with

Website hosting provider; email provider; website maintenance provider where necessary.

We only share information where necessary, where the law permits or requires it, or where you have asked us to do so. Service providers acting for us must only use the information for agreed purposes and protect it appropriately.

International transfers

We will update this section if personal information is transferred outside the United Kingdom.

How long we keep information

  • Enquiries: 12 months after the enquiry is closed, unless a longer period is needed for legal or safeguarding reasons.
  • Client or customer records: Set an appropriate retention period for client or customer records before publishing this notice.
  • Cookie choices: normally 180 days, unless the policy changes sooner.

We securely delete or anonymise information when it is no longer needed, subject to legal, regulatory, insurance, safeguarding or dispute requirements.

Your rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction, deletion, restriction, objection, or transfer. Where processing relies on consent, you may withdraw that consent at any time without affecting earlier lawful processing. Some rights have exceptions.

To exercise a right, contact info@stleonards.studio. We may need enough information to confirm your identity and understand the request.

Data-protection complaints

Send a complaint about our use of personal information to info@stleonards.studio. We will acknowledge a data-protection complaint within 30 days and respond without undue delay, keeping you informed where appropriate.

You may also complain to the UK Information Commissioner’s Office. Details are available at ico.org.uk.

Website cookies and similar technologies

Necessary technologies help the website work. Optional technologies are controlled through the website’s privacy choices unless a legal exemption applies and its conditions are met.

See the Cookie Policy linked from this website for details and controls.

Changes to this notice

We review this notice regularly and update it before beginning materially different uses of personal information. The date at the top shows the latest revision.